Gerald Charles provides official after-sale service and repairs for all its original watches. Servicing is operated only by watchmakers in Switzerland or via the partner retailer and official service centers in Europe.

Only highly qualified watchmakers will take care of your watches, offering the full range of maintenance service.

Please notice that you should agree to our Customer Service General Terms and Conditions before accessing the service.


Gerald Charles has a network of service centres authorized to receive your watch for servicing.

After sale service

Register your watch with our smart-warranty system to extend its coverage.